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1. Can claw machines be customized?
Yes, Fanhong offers custom claw machine solutions, including logos, stickers, lighting, and language options. Logos, stickers, and lighting can be customized for free with a minimum order of one machine, while language customization requires a minimum order quantity (MOQ). -
2. How is the malfunction?
Our technicians will provide customers with professional solutions featuring pictures or videos to show how to operate step by step. If the spare parts are damaged, we will replace them for the customer free of charge or at no cost. -
3. How about the delivery time?
Depending on your quantity, the delivery time for bulk orders is approximately 15 to 20 days. -
4. How does your factory carry out quality control?
Quality is of priority. We have always attached great importance to quality control during the production process.We are definitely confident that on the basis of the same quality, our price will be more competitive than other prices. -
5. Is it difficult to install the machine?
It is very easy to install. We basically complete the installation before packaging the product and only need partial assembly. We will provide detailed installation instructions, so there is no need to worry about assembly. -
6. Are you a factory or a trading company?
We are a factory. -
7. What is the warranty period for your products?
1-year warranty with lifetime maintenance support. -
8. What are the advantages of your products?
All of our products are very popular, well-designed, competitively priced, and help customers achieve a fast return on investment. -
9. What does your factory produce?
Our products include: 1.Claw machines 2.Arcade prize machines 3.Kids arcade games 4.Classic arcade machines / Pinball machines 5.Coin-operated kids amusement equipment
